Legal

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your data. Last updated: March 2025.

1. Introduction

GARV AI LABS ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

2. Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and company name when you fill out a contact form or register for our services.
  • Business Information: Details about your AI initiatives, business goals, and requirements shared during consultations.
  • Technical Data: IP address, browser type, device type, operating system, and pages visited when you use our website.
  • Communication Data: Records of correspondence, including emails and messages exchanged with us.
  • Usage Data: Information about how you interact with our website, such as pages viewed and time spent.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services.
  • To respond to your inquiries and fulfill your service requests.
  • To send you service updates, newsletters, and marketing communications (with your consent).
  • To analyze website usage and improve user experience.
  • To comply with legal obligations and protect our legal rights.
  • To detect and prevent fraud, abuse, and security incidents.
  • To communicate about new products, services, and special offers relevant to your interests.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in delivering our services (e.g., hosting, analytics, email services), bound by confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets, with appropriate confidentiality protections.
  • With Your Consent: In any other circumstances with your prior explicit consent.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • SSL/TLS encryption for data transmission.
  • Access controls and authentication protocols.
  • Regular security assessments and vulnerability testing.
  • Employee training on data privacy and security best practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: To understand how visitors interact with our website.
  • Preference Cookies: To remember your settings and preferences.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Portability: Request a portable copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at garvailabs@gmail.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: garvailabs@gmail.com

Phone: +91-9719070711

Address: New Chamunda Vihar, Kashipur, Udham Singh Nagar, Uttarakhand, India